Terms & Conditions

1. Terms of Use

1.1 Legal Age

By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian to use our website and services.

1.2 Lawful Use

You may not use our products, services or website for any unlawful, fraudulent or unauthorised purpose, or in a way that violates any applicable Australian laws or regulations.

You must not interfere with the operation or security of our website or attempt to gain unauthorised access to any part of our services.

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2. General Conditions

2.1 Right to Refuse Service

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, misuse of our website or other unlawful activity.

Nothing in these Terms limits any rights you may have under the Australian Consumer Law.

2.2 Restrictions

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of our website, products, services or content without our prior written permission.

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3. Accuracy, Completeness, and Timeliness of Information

3.1 Information Provided

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.

However, occasional errors, omissions or inaccuracies may occur. Information on our website is provided for general information purposes and should not be relied upon where more specific information is required.

3.2 Changes to Content

We may update, modify or remove website content from time to time without prior notice.

This may include product descriptions, images, availability, pricing and other information.

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4. Modifications to Services and Prices

4.1 Price Changes

Prices for our products may change from time to time.

Any price applicable to an order will be the price displayed at the time the order is placed, unless an obvious pricing error has occurred.

4.2 Service Changes

We reserve the right to modify, suspend or discontinue products or services at any time.

Where an order has already been accepted and paid for, nothing in these Terms is intended to remove or limit any rights you may have under applicable Australian consumer law.

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5. Products and Services

5.1 Availability

Certain products may be available exclusively online and may be available in limited quantities.

We do our best to ensure that product availability displayed on our website is accurate, but availability may change without notice.

5.2 Product Display

We make every reasonable effort to display product colours, images and details as accurately as possible.

However, the appearance of colours may vary depending on your device, screen settings and other technical factors.

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6. Billing and Account Information

6.1 Order Acceptance

We reserve the right to refuse or cancel an order in reasonable circumstances, including suspected fraud, unauthorised transactions, obvious pricing errors or product availability issues.

If we cancel an order after payment has been made, any applicable refund will be processed to the original payment method.

6.2 Accurate Information

You agree to provide current, complete and accurate information when placing an order or creating an account.

You are responsible for ensuring that your contact and delivery information is correct before completing your purchase.

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7. Third-Party Tools and Links

7.1 Third-Party Services

Our website may contain links to or make use of third-party websites, services or tools.

We are not responsible for third-party websites, services or content that are outside our control.

Your use of third-party services may be subject to the terms and policies of those providers.

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8. User Comments and Submissions

8.1 Use of Submissions

If you voluntarily submit comments, reviews, photographs or other content to us, you grant us permission to use, reproduce or display that content for purposes related to our business, subject to applicable law.

We will not knowingly use your personal information in a way that is inconsistent with our Privacy Policy.

8.2 Prohibited Content

You must not submit or publish content that is unlawful, threatening, abusive, defamatory, misleading, fraudulent, offensive or otherwise inappropriate.

We reserve the right to remove content that breaches these requirements.

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9. Personal Information

9.1 Privacy Policy

Your submission of personal information through our website is governed by our Privacy Policy.

We handle personal information in accordance with applicable Australian privacy laws and our Privacy Policy.

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10. Disclaimer of Warranties and Limitation of Liability

10.1 Website Availability

We do not guarantee that our website or online services will always be uninterrupted, timely, secure or error-free.

We will take reasonable steps to maintain and operate our website, but some interruptions may occur due to maintenance, technical issues or circumstances outside our reasonable control.

10.2 Consumer Rights

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law, including applicable consumer guarantees.

Where applicable, our liability will be limited only to the extent permitted by Australian law.

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11. Governing Law

11.1 Applicable Law

These Terms and Conditions are governed by the laws applicable in New South Wales, Australia.

You agree that any disputes arising in connection with these Terms will be subject to the applicable courts and laws of New South Wales, Australia, subject to any mandatory rights or protections available to you under Australian law.

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12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@samanthasydney.com